Business Plan

Mid-market firms in regulated, document-heavy sectors (legal, accounting, logistics, property development) operate on generic CRMs that do not match their workflows. Teams resort to spreadsheets, email chains and manual data re-entry — losing 10–20 hours per employee per week and exposing the firm to compliance risk.

KRCYUK delivers bespoke CRM and AI systems built around each firm's actual workflow, integrating directly with the tools they already use (accounting, e-signature, document stores, telephony) and layering AI agents that automate triage, drafting and reporting.

Enterprise-grade, fully owned operational software at SMB delivery speed and cost — replacing 3–5 SaaS subscriptions per client with a single coherent system that compounds over time.

Type. Disruptive business model combining AI-assisted bespoke development with productised vertical templates. The platform layer (shared agent runtime, integration library, deployment pipeline) is scalable and re-usable across clients.

Technology risk. High — depends on reliable orchestration of LLM agents over private business data, secure multi-tenant deployments on edge runtimes, and continuous evaluation of model outputs against domain-specific accuracy thresholds.

IP. Proprietary agent runtime, integration library and deployment tooling held by the company. Client-specific configurations are licensed; underlying platform IP is retained.

TAM. Global CRM software market: ~US$102B in 2024, growing ~13% CAGR.

SAM. EU + UK SMB vertical CRM/AI workflow software for legal, accounting and logistics: ~€8B addressable.

SOM. Cyprus, Greece, UK, Ireland mid-market firms (50–500 employees) in target verticals: ~€120M reachable in 5 years.

Horizontal CRMs (Salesforce, HubSpot, Zoho) — powerful but generic. Vertical SaaS (Clio, Karbon, Cargobase) — opinionated but inflexible. Agencies — bespoke but no platform leverage. KRCYUK sits between bespoke agency work and vertical SaaS, with reusable platform leverage that neither side has.

(1) Founder-led outbound to Cyprus + UK firms in target verticals. (2) Reference deployments → case studies. (3) Productised vertical packages with fixed-scope onboarding. (4) Partner channel via accountants and legal IT consultancies.

• Kevin Reynolds
  Founder & CEO

  20+ years building bespoke business systems. Cyprus-based. 100% shareholder. Leads product, engineering and commercial.

• To be hired — Senior Engineer
  Founding Engineer (Year 1)

  Full-stack engineer with AI/LLM experience to scale platform delivery.

• To be hired — Client Solutions Lead
  Client Solutions (Year 2)

  Drives onboarding, integrations and account expansion across vertical packages.

Founder capital (€20,000+ committed and accessible) plus reinvested client revenue. External raise considered in Year 2.

1. Q1. Cyprus company formation, visa approval, first paying client
2. Q2. Platform v1 (agent runtime + 5 core integrations), 3 paying clients
3. Q3. First vertical package (Legal) shipped, hire founding engineer
4. Q4. 10 active clients, second vertical package (Accounting) in pilot
5. Y2. €380k revenue, 4 staff, expansion into Greece and UK
6. Y3. €850k revenue, 7 staff, third vertical package live